Skip to content
Appysa Technologies
SLA Support & Software Maintenance · Appysa Technologies

24/7 uptime monitoring, security updates, bug fixes & feature enhancements

Keep your digital products fast, secure, and error-free. We provide proactive website and application maintenance, operating system compatibility updates, emergency bug fixes, and continuous feature development.

AWS MonitoringDatadogPingdomSentryGitHubLinuxDockerSecurity Patches
100%

Code Ownership

Custom

Architecture

24/7 SLA

Support & Maintenance

24/7 SLA Uptime Monitoring
99.99% Operational
Offsite Daily DB BackupsVerified
Security Patch StatusUp to Date
Emergency SLA Response< 15 Mins
Proactive Server CareDedicated Support Team
What we do

Maintenance & Support engagements we take on

01

Proactive Server & Uptime Monitoring

24/7 automated monitoring of server health, database performance, SSL expiry, and uptime SLAs.

02

Security Patches & Version Updates

Regular application framework upgrades, security patch installations, and dependency vulnerability fixes.

03

On-Demand Bug Fixes & SLA Support

Guaranteed fast response times for critical production bug fixes and database maintenance.

04

Continuous Feature Enhancements

Dedicated monthly development hours for rolling out new features, UI tweaks, and integrations.

Deliverables

What you receive

Every engagement ends with something you own outright — no black boxes, no lock-in.

  • Service Level Agreement (SLA) response guarantees
  • 24/7 Uptime & Server Monitoring with SMS alerts
  • Monthly application security & dependency updates
  • Automated daily/weekly offsite database backups
  • Dedicated developer support hours for feature updates
  • Monthly maintenance & server health reports
Process

How the work runs

01

Platform Onboarding

System audit, monitoring setup, and access credentials verification.

02

Monitoring Setup

Configuring automated 24/7 error logs, uptime checks, and backup routines.

03

Routine Maintenance

Applying monthly framework updates, security patches, and database optimizations.

04

Rapid SLA Support

Immediate ticket resolution for bug fixes and feature enhancements.

FAQ

Frequently asked questions

Do you maintain applications built by third-party developers?

Yes. Following an initial code audit, we onboard and maintain existing web applications and mobile apps.

How do we get pricing for monthly maintenance plans?

Please visit our contact page to select a monthly maintenance tier tailored to your software infrastructure.

What response time is guaranteed for critical outages?

Our enterprise SLA guarantees emergency issue response within 1 hour, 24/7/365.

More services

Explore our complete IT service capabilities

Start a project

Ready to start your maintenance & support project?

Tell us what you're building. We'll come back with an approach, a timeline and a clear custom pricing proposal.